Post by nancy456 on May 16, 2017 8:45:39 GMT
Attempted to boot up my Asus laptop this afternoon and it just stays a black screen.
Three lights in the front are green when it is plugged in, one is a lightbulb, another is a battery, and the last looks like a circular trash can.
Nothing is making any noise so I don't think the hard drive is engaging.
The laptop sits on a desk so it's not as though it could have fallen for the screen to break.
Anyone have a clue what could be wrong? I've done a bit of troubleshooting, unplugged it etc. but I'm a little lost.
Thank you.
Asus Support | Asus Customer Support
Three lights in the front are green when it is plugged in, one is a lightbulb, another is a battery, and the last looks like a circular trash can.
Nothing is making any noise so I don't think the hard drive is engaging.
The laptop sits on a desk so it's not as though it could have fallen for the screen to break.
Anyone have a clue what could be wrong? I've done a bit of troubleshooting, unplugged it etc. but I'm a little lost.
Thank you.
Asus Support | Asus Customer Support